1. What documents are required for booking?
A valid ID proof (Aadhaar, Passport, PAN, Driving License) and guest details are required for booking.
2. Do you provide customized tour packages?
Yes, we provide tailored packages for couples, families, groups, solo travelers, and corporate trips.
3. Can I book flights, hotels, and cabs together?
Absolutely! We provide complete travel services including flights, hotels, trains, buses, and cab bookings.
4. Do you offer EMI or installment options?
Yes, we offer easy EMI payment plans for select tour packages.
5. What is your cancellation and refund policy?
Cancellation charges depend on hotel, airline, and package policy. Refunds are processed within 7–10 working days.
6. Do you assist with Visa & Travel Insurance?
Yes, we help with Visa processing, travel insurance, Forex, and international SIM cards.
7. Can you arrange adventure activities?
Yes! We arrange adventure activities like paragliding, scuba diving, rafting, trekking & jungle safari.
8. Are there any hidden charges?
No hidden charges. All inclusions and exclusions are clearly mentioned in your package.
9. What if my flight gets delayed or cancelled?
We assist you immediately with alternate arrangements as per airline rules and availability.
10. Do you provide itinerary planning?
Yes, we create detailed customized itineraries with sightseeing, transfers, meals, and hotel stays.
11. Do you offer group and corporate travel packages?
Yes, we handle school trips, corporate tours, pilgrimage trips & large family group tours.
12. How can I contact customer support?
You can reach us via Call, WhatsApp, Email or by visiting our office. 24/7 support for travelers.